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The Reception Team have been instructed by the GP Partners to ask their patients a couple of non intrusive questions for them to be able to give you access to the most appropriate clinician on the day.

Our did not attend policy has been amended from 1 April 2016, for further details see appointments tab.

Minor Injury Service

Westcroft Health Centre delivers, on behalf of Milton Keynes CCG, a Minor Injuries Service to our registered patients.


Over recent years A&E departments have seen an unmanageable increase in demand and in response the CCG, working in conjunction with general practice, has identified a number of minor injuries that can be dealt with in general practice and which do not need to attend A&E.


We are pleased to offer this additional service to our patients & support our hospital colleagues by reducing A&E attendances.


The following list gives guidance on the types of injuries and circumstances that could be dealt with in general practice: 


  • Lacerations capable of closure by simple techniques
  • Significant soft tissue injury
  • Minor dislocations of phalanges
  • Foreign bodies
  • Following a blow to the head where there has been no loss of consciousness
  • Partial thickness burns or scalds involving broken skin but where the burn is not extensive
  • Foreign bodies superficially embedded in tissue
  • Minor trauma to hands, limbs or feet
  • Bruising giving cause for concern 

If you have a minor injury please telephone the surgery.  You will be given an appointment and assessed by one of our nurses.  The nurse will have support from the on call doctor if needed.  It may be that following an assessment onwards referral to the hospital is still required however we will endeavour to accommodate you and deal with your needs in just one visit to the practice. 

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