Accordingly, to check up on your results, after 7 working days, please
telephone the surgery between 2pm – 4pm when the reception staff are
less busy.
If the results are
abnormal we will contact you, so please ensure that we have an
up to date phone number for you on our records. If you are out and
there is any answer phone we do not leave messages. If
we are unable to contact you about an abnormal result we will notify
you of the result by letter.
Suggestions, Complaints and Accolades
We try to give all our
patients the best care and attention. If you have any suggestions to
improve our service then kindly give these to the practice manager.
Should you have the need to discuss complaints then we run an in-house
complaints system, please write to or arrange an appointment to see
our practice manager. If you feel we have done well it is also nice to
know.
Health Visitor - Well Baby Clinics
A member of the Health
Visiting Team will contact all families who have children under 5
years old when they register with the practice to discuss any health
issues or concerns.
For further assistance, call (01908)
340984 or (01908) 340985
Family Health Drop-In
Sessions
Health Visitors are
available in the Polyclinic Room from 9.30 – 11.30am on Fridays to
give health information and advice to families and children. Babies
and children can be weighed on request.
You do not need an appointment
We recommend a full immunisation
programme and development assessments as indicated for all pre-school
children. Parents are sent an invitation for these.
Baby immunisations are given by the practice nurse. The
appointments are prepared centrally not by the practice. Please
cancel the appointment sent if you are unable to attend. It is
best if the child can be brought by one or both parents because of the
legal aspects of consent.
Always bring your "Red
Book".
Health
Care Assistant
can do
straight forward procedure such as venesection. blood pressure
readings, ECG tracings and New Health screens. She also helps at the
immunisation sessions.
Maternity Care | Information for
Patients |
Please
download our Maternity Care leaflet -
Click Here
Midwife: (01908) 520545
Heart Health
Download
Brochure
Nurse Practitioner
runs
surgeries for minor illnesses i.e. straight-forward medical problems
such as colds, sore throats etc. She is supervised by the doctors and
will discuss more tricky cases with them or she may suggest, if the
problem is more complicated, that you follow up with a doctor's
appointment. District Nurse: (01908) 520545 (messages passed on
by Reception)
Community Team
These Professionals are part of our Team
though the Health Visitor and District Nurse are employed by the
Primary Care Trust and the Midwife is employed by the Hospital Trust.
We recommend a full
immunisation programme and full developmental assessments for all
pre-school children. Parents are sent an invitation for these.
Vaccinations are given
by the practice nurse.
For
further information please telephone (01908) 340984
